How can we help?
If you have questions about the Hamptons Coastal app or website, need help with your account, or want to report an issue, we're here to help.
Frequently Asked Questions
What is Hamptons Coastal?
Hamptons Coastal is a luxury real estate intelligence platform covering the Hamptons, Palm Beach, Miami, and Aspen. We provide editorial news coverage, market reports, AI-powered property valuations, and interactive parcel maps.
Is the app free to download?
Yes. The app is free to download and includes basic features like browsing listings and reading headlines. Premium features including full article access, market reports, AI comps, and parcel maps require a subscription.
What subscription plans are available?
We offer Premium Reader ($19.99/month) for full content access, and agent tiers (Basic, Pro, and Elite) with additional features like featured listings and article credits. All paid plans include a free trial.
How do I cancel my subscription?
Subscriptions are managed through your Apple ID. Go to Settings > your name > Subscriptions on your iPhone to manage or cancel your Hamptons Coastal subscription.
How do I submit a listing?
Featured listings are available to Pro and Elite agent subscribers. Once subscribed, you can submit listings directly through the app. Contact us for more details.
I found an error in an article. How do I report it?
We take accuracy seriously. Email us at info@hamptonscoastal.com with the article title and the correction, and our editorial team will review it promptly.
Where does your data come from?
Our editorial content is researched using public records, brokerage reports, and verified industry sources. Market data and property intelligence features use a combination of public records and proprietary analysis.